What happens when a fast-growing global company is held back by an outdated supply chain? And how do you forecast demand and plan efficiently when your data is scattered, and processes don’t align? That was the challenge Franke faced, managing 17 different ERP systems across a global network that made forecasting and planning a struggle. Determined to turn obstacles into opportunities, Franke teamed up with Optilon for an efficient solution.
CHALLENGE
A supply chain network too complex to handle
As Franke expanded, so did the complexity of its supply chain. The Kitchen Systems and Water Systems divisions operated across 42 locations, including 12 production sites, serving 146 markets with more than 125,000 SKUs. With fragmented data and 17 ERP systems in play, forecasting and planning lacked structure, leading to inconsistent data structures and unstructured planning processes.
To address this, Franke implemented SAP as a master database for locations where SAP was the ERP system. While this improved data management, it didn’t solve the fundamental issue: a lack of integration in demand forecasting and planning. Franke needed a smarter, more unified approach.
SOLUTION
A strategic approach to supply chain optimization
With Optilon as a partner, Franke shifted to a smarter, data-driven planning approach. This transformation eliminated unnecessary complexity, improved decision-making, and ensured that demand forecasting aligned seamlessly with business objectives, helping Franke move from complexity to clarity, with a supply chain that drives growth.
RESULT
Results and benefits of Optilon’s supply chain planning solution
Franke’s partnership with Optilon didn’t just optimize processes, it transformed the way they operate. The results speak for themselves:
MAIN BENEFITS
- Stronger forecasting process stability.
- 50% reduction in time spent on forecasting and demand planning, allowing teams to focus on strategic decisions rather than manual adjustments.
- Increased forecast accuracy (with an 8 MAPE point improvement at the material level, providing greater reliability in decision-making).
- Reduces seasonal inventory peaks and minimized bullwhip effects.
By partnering with Optilon, Franke didn’t just optimize its supply chain—it completely transformed the way it operates. With streamlined processes, greater accuracy, and a supply chain designed for the future, Franke is now stronger and better equipped to navigate an increasingly competitive global market.
About Franke
Franke, a global leader in solutions and equipment for residential kitchens and bathrooms, recognized the need to enhance its supply chain operations to support its expansive growth. What began in 1911 in a small Swiss town, founded by Hermann Franke, has since evolved into a company with around 9,000 employees across 40 different countries
Struggling with supply chain complexity? Let’s talk.
With a track record of over 1,000 successfully completed projects and 20+ years’ experience, Optilon is your trusted supply chain optimization partner. Book a meeting with us to discuss how we can help you create a solution that aligns with your specific needs and future business goals.
